We are excited to announce the successful completion of our journey to define our new mission and vision statements, created by our staff, with input from our employee ownership trust and management team. This inclusive process of crafting the statements highlights our collective commitment to our future as an employee-owned company.
As a company committed to providing high-quality publishing services, we have built a reputation for excellence. Over the years, and particularly as we have transitioned to employee ownership, we have had a growing need to articulate our core values and aspirations. This led us to identify a critical gap in our business: the absence of clear and relatable vision and mission statements. A defining factor of successful companies, both small and large, is their clear understanding of where they are going (vision) and how they intend to get there (mission).
Our vision statement
Helping the world say what it means.
This vision statement, created by Andrew Davidson, is both empowering and forward-looking. ‘Helping the world say what it means’ emerged from our belief in the power of clear communication. We understand that words can shape perceptions, influence decisions and create meaningful connections. This vision statement reflects our commitment to empowering authors to express their ideas with clarity and confidence, fostering a world where everyone can communicate effectively.
Our mission statement
To help public and private sector organisations, academics and professionals from around the world achieve excellence in their written communications.
This statement, originally crafted by our former colleague Rachel Davies-Coleman, has been refined through collaborative discussions, ensuring it fully captures our dedication and commitment to supporting our clients’ needs and exceeding their expectations. This mission statement underscores our commitment to fostering exceptional written communication across diverse sectors and professional communities globally, by supporting our clients to produce high-quality content. The wording was chosen deliberately, emphasising our supportive and guiding role, diverse range of clients, global reach and ambition, and unwavering dedication to quality.
Why are these statements important to us?
These newly defined statements encapsulate the core values that drive our company: commitment to excellence, client focus, trust, teamwork, flexibility, integrity and a dedication to sustainable practices. They serve as a strategic framework guiding our decisions and actions, helping us remain focused on long-term goals. As we continue to grow and evolve, these statements will help us overcome challenges and seize opportunities, ensuring we stay committed to excellence and innovation. They mirror each other, reinforcing values that resonate with our clients, suppliers and staff. For an employee-owned company like ours, these statements foster a sense of belonging and purpose, aligning personal goals with organisational objectives.
Implications for our values and stakeholders
Being employee-owned magnifies the importance of our mission and vision statements. Each employee holds a stake in our company’s success, and these statements act as a road map, guiding both our collective actions and individual efforts. They clarify how each team member contributes to our overarching goals, ensuring that everyone understands their part in driving our success. This clarity is crucial for fostering a workplace culture that values collaboration, accountability and transparency – qualities essential for a company built on mutual trust and shared achievements.
Implications for our clients and suppliers
Our mission and vision statements not only define our purpose but also set clear expectations for our clients and suppliers about what it means to partner with us. These statements articulate our unwavering commitment to quality, ensuring that clients can expect high-quality services that meet the highest standards. For our suppliers, the statements clarify our commitment to integrity and fairness in all business practices. This helps to build sustainable and ethical relationships, reinforcing trust and mutual respect in every interaction.
Looking forward
These statements are more than just a declaration of our intentions – they represent a promise and a responsibility we uphold daily. We are confident that our new vision and mission statements will provide a strong foundation for our continued success and growth.